Willo Trust Center
Subprocessors
Anthropic AI processing for Willo Insights (where enabled), including job Blueprint analysis, candidate fit scoring, and assistive insights and summarization outputs via Claude API | US | Optional | Aug 18, 2026 |
AWS Cloud hosting / IaxaS | EU & US (depending on Service configuration) | Required Cloud hosting / IaxaS | Jun 19, 2026 |
Cloud Employee Software development services - engineering and product development. | Philippines | Required Software development services - engineering and product development. | Jun 25, 2026 |
Deepgram (Where enabled) Speech-to-text AI | EU | Optional | Aug 18, 2026 |
Firebase App backend (auth, analytics, storage) | EU & US (depending on Service configuration) | Required App backend (auth, analytics, storage) | Jun 19, 2026 |
Google, Inc Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin. | EU & US | Required Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin. | Aug 18, 2026 |
Helpscout Helpdesk/ticketing for customer support, incident handling, and DSAR intake. | US | Required Helpdesk/ticketing for customer support, incident handling, and DSAR intake. | Jun 19, 2026 |
Hubspot CRM & customer communications for onboarding, account admin, service notifications and support. | EU & US | Required CRM & customer communications for onboarding, account admin, service notifications and support. | Jun 19, 2026 |
Kombo Unified HR API (integrations) | EU | Optional Unified HR API (integrations) | Aug 18, 2026 |
New Relic Application performance monitoring/observability for service operations (metrics, traces, availability). | EU & US | Required Application performance monitoring/observability for service operations (metrics, traces, availability). | Jun 19, 2026 |
Newsoft Software development services - engineering and product development. | Ukraine | Required Software development services - engineering and product development. | Jun 25, 2026 |
OpenAI (Where enabled) AI text summarisation (API/ChatGPT) | EU & US | Optional | Aug 18, 2026 |
Sendgrid Email delivery | US | Required Email delivery | Jun 19, 2026 |
Sentry Cloud Error/performance monitoring for reliability (event/error capture, performance traces). | US | Required | Aug 18, 2026 |
Twilio Transactional SMS communications. | US | Optional Transactional SMS communications. | Jun 19, 2026 |
Yoti Identity verification | UK & EU | Optional Identity verification | Jun 19, 2026 |