Willo Trust Center
Subprocessors
| Subprocessor | Location | Usage details | Last updated |
|---|---|---|---|
Anthropic AI processing for Willo Insights (where enabled), including job Blueprint analysis, candidate fit scoring, and assistive insights and summarization outputs via Claude API US Optional Aug 18, 2026 | |||
AWS Cloud hosting / IaxaS EU & US (depending on Service configuration) Required Cloud hosting / IaxaSJun 19, 2026 | |||
Cloud Employee Software development services - engineering and product development. Philippines Required Software development services - engineering and product development.Jun 25, 2026 | |||
Deepgram (Where enabled) Speech-to-text AI EU Optional Aug 18, 2026 | |||
Firebase App backend (auth, analytics, storage) EU & US (depending on Service configuration) Required App backend (auth, analytics, storage)Jun 19, 2026 | |||
Google, Inc Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin. EU & US Required Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin.Aug 18, 2026 | |||
Helpscout Helpdesk/ticketing for customer support, incident handling, and DSAR intake. US Required Helpdesk/ticketing for customer support, incident handling, and DSAR intake.Jun 19, 2026 | |||
Hubspot CRM & customer communications for onboarding, account admin, service notifications and support. EU & US Required CRM & customer communications for onboarding, account admin, service notifications and support.Jun 19, 2026 | |||
Kombo Unified HR API (integrations) EU Optional Unified HR API (integrations)Aug 18, 2026 | |||
New Relic Application performance monitoring/observability for service operations (metrics, traces, availability). EU & US Required Application performance monitoring/observability for service operations (metrics, traces, availability).Jun 19, 2026 | |||
Newsoft Software development services - engineering and product development. Ukraine Required Software development services - engineering and product development.Jun 25, 2026 | |||
OpenAI (Where enabled) AI text summarisation (API/ChatGPT) EU & US Optional Aug 18, 2026 | |||
Sendgrid Email delivery US Required Email deliveryJun 19, 2026 | |||
Sentry Cloud Error/performance monitoring for reliability (event/error capture, performance traces). US Required Aug 18, 2026 | |||
Twilio Transactional SMS communications. US Optional Transactional SMS communications.Jun 19, 2026 | |||
Yoti Identity verification UK & EU Optional Identity verificationJun 19, 2026 | |||
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