Willo Trust Center
Subprocessors
| Subprocessor | Location | Usage details | Last updated |
|---|---|---|---|
Anthropic AI processing for Willo Insights (where enabled), including job Blueprint analysis, candidate fit scoring, and assistive insights and summarization outputs via Claude API US Optional AI processing for Willo Insights (where enabled), including job Blueprint analysis, candidate fit scoring, and assistive insights and summarization outputs via Claude APIJun 19, 2026 | |||
AWS Cloud hosting / IaxaS EU & US (depending on Service configuration) Required Cloud hosting / IaxaSJun 19, 2026 | |||
Cloud Employee Software development services - engineering and product development. Philippines Required Software development services - engineering and product development.Jun 25, 2026 | |||
Deepgram (Where enabled) Speech-to-text AI EU Optional (Where enabled) Speech-to-text AIJun 19, 2026 | |||
Firebase App backend (auth, analytics, storage) EU & US (depending on Service configuration) Required App backend (auth, analytics, storage)Jun 19, 2026 | |||
Google, Inc Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin. EU & US Productivity/collaboration for service support (email, docs/drive) incl. customer comms, incidents, admin. Jun 19, 2026 | |||
Helpscout Helpdesk/ticketing for customer support, incident handling, and DSAR intake. US Required Helpdesk/ticketing for customer support, incident handling, and DSAR intake.Jun 19, 2026 | |||
Hubspot CRM & customer communications for onboarding, account admin, service notifications and support. EU & US Required CRM & customer communications for onboarding, account admin, service notifications and support.Jun 19, 2026 | |||
Kombo Unified HR API (integrations) EU Required Unified HR API (integrations)Jun 19, 2026 | |||
New Relic Application performance monitoring/observability for service operations (metrics, traces, availability). EU & US Required Application performance monitoring/observability for service operations (metrics, traces, availability).Jun 19, 2026 | |||
Newsoft Software development services - engineering and product development. Ukraine Required Software development services - engineering and product development.Jun 25, 2026 | |||
OpenAI (Where enabled) AI text summarisation (API/ChatGPT) EU & US Optional (Where enabled) AI text summarisation (API/ChatGPT)Jun 19, 2026 | |||
Sendgrid Email delivery US Required Email deliveryJun 19, 2026 | |||
Sentry Cloud Error/performance monitoring for reliability (event/error capture, performance traces). US Jun 19, 2026 | |||
Twilio Transactional SMS communications. US Optional Transactional SMS communications.Jun 19, 2026 | |||
Yoti Identity verification UK & EU Optional Identity verificationJun 19, 2026 | |||
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